Refund policy

Last updated 1 November 2026

We want you to buy this only if it will work for you. Here is exactly how refunds work.

The promise

If you follow the setup guide and cannot get a working test assistant, we will refund your payment in full, as long as you ask within 7 days of buying.

What counts as following the guide

• You filled in the six input tabs of the workbook.
• You created the assistant on a voice-agent platform using the script the workbook generated.
• You ran the test calls from the Test Scenarios tab and tell us what went wrong.

How to ask

Email [contact email] with the email you used to buy and a short description of where you got stuck. We may first try to help you fix the problem, and you are free to say no and take the refund.

What we do not refund

• Requests made after 7 days.
• Costs you paid to third parties, such as voice-agent platforms or phone-number providers.
• Cases where you changed your mind without trying the guide, or where results were lower than you hoped.

When you will be paid

We start the refund within 5 working days of agreeing it. It goes back to the payment method you used, and your bank or provider may take a few more days to show it.

After a refund

Your licence to the blueprint ends. Please delete your copies.